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Twilio messaging api12/31/2023 ![]() ![]() Enable Twilio SMS and Voice Call Services for surveys and alerts.Navigate to Project Setup -> Enable Optional Modules and Customizations.First, log into your console (if you haven’t yet) here. Next, you’ll set up the Twilio integration inside REDCap. Ensure that you have completed the prerequisite step of buying a Twilio number.Go to Twilio Console to get the AccountSID and AuthToken.I’ll walk you through all of the steps you’ll need to complete. Now, with all the prerequisites checked off, we’re ready to begin the tutorial. A RED Cap Account with Survey Project created - available at no charge to non-profit organizations that join the REDCap consortium.If you are not in the US, go to the SMS Geo Permission page and enable SMS for your country.A Voice & SMS Enabled Twilio Number - here are Instructions on how to purchase a number.Make a note of your Account SID and Auth Token, we will need it later.You get some credits to start testing on a trial account – you will not need to enter any payment method to complete this tutorial. You will need the following to complete this tutorial: ![]() ![]() In this post, learn how to add SMS and voice surveys and notifications to your healthcare research projects in REDCap using Twilio’s Programmable SMS and Voice. If you are using REDCap for research surveys, adding SMS and voice can significantly increase your enrollment rates. As I wrote this post, REDCap is used by over 6,000 research institutions in over one hundred countries for nearly 2 million projects. REDCap (Research Electronic Data Capture) is browser-based software geared to support online and offline data capture for research studies and operations. ![]()
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